UNAi SystemsSI & Assistive Technologies
Saudi Arabia · Systems integration & assistive technology

Technology that helps people make the informed decision

UNAi Systems builds platforms for people who run complex organisations. Our first platform, Octopoda, is for hospital finance and revenue teams.

Co-pay not collectedPrior approval missedSecond diagnosis never writtenEach system sees one pieceDenials come back weeks laterReports show what, not whyPayer rules keep changingContracts on the payer's numbersValue-based care is coming

Platforms

Register of platforms
Platform 1 Pilots open

Octopoda

The informed decision model. Hospitals already know what happened to their money. Octopoda shows why it leaked, at which step, at which level, and who owns the fix. It then shows the value once the fix holds.

It reads your existing systems and changes none of them. Data stays inside the Kingdom. Octopoda advises. Your people decide.

Visit oneoctopoda.com ↗
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The problem in KSA, in numbers

Sourced figures

Saudi healthcare spends heavily and records everything. The published figures show how much is rejected and how often documentation is the cause. They do not show why, step by step. That is the gap.

Official guide · 2024
214SAR bn

Government health allocation

About 17% of the state budget. Public spending is projected to rise from US$45 bn in 2022 to US$69 bn by 2035.

Peer-reviewed study · calculated
18.8% rejected

Claims rejected at one tertiary academic hospital, 2023

2,526 of 13,467 claims. One hospital, so not a national rate.

Peer-reviewed study · 203 rejected claims

Rejections that were about documentation

Hospital without a documentation-improvement unit86.2%
Hospital with one8.0%

Two public hospitals. The second is a maternity hospital, so the gap is a signal, not proof. The 8.0% is 100% minus the 92% reported as policy or billing.

Vendor study · software vendor · 13,974 claims

Why claims were rejected, Jan to Mar 2022

Medical necessity not justified40.5%
Coding errors27.8%
Medical policy not followed2.9%

26 providers and 4 insurers. Other reasons exist but carry no share in the source.

Official guide
68% of deaths

Caused by noncommunicable disease

Nearly 18% of adults have diabetes. Chronic conditions mean repeat visits, comorbidities and costly episodes, which is where billing and bundle pricing get hard.

Practitioner and advisory observations · described, not measured · 2021

Gaps hospitals and advisers describe

  • Too few trained coders each year for the demand
  • Finance teams without disaggregated costing skills
  • No standard digital documentation at many providers
  • Legacy IT that cannot feed revenue-cycle data
  • Patients treated in the wrong setting, so care goes unreimbursed
  • Late filing and missing patient data cost revenue
Not used as fact. Industry sources quote national rejection rates of 15 to 25%, and "almost 30%". We found no public method behind either, so they stay out of the figures above.

Every number here says what. None says which step, which owner, which fix. Octopoda answers that, on your own data.

Sources
  1. US International Trade Administration, Saudi Arabia healthcare country commercial guide (allocation, spending projection, disease burden)
  2. Al-Kahtani, Health insurance claims management systems, Insurance Markets and Companies, 2025 (13,467 claims, 2,526 rejected; the 18.8% is our division)
  3. Risk Management and Healthcare Policy, clinical documentation improvement and claims (203 rejected claims, two hospitals)
  4. Glance whitepaper on denials in Saudi Arabia (vendor study; rejection reasons)
  5. KPMG Saudi Arabia, Revenue cycle management, 2021 (qualitative gaps)

Nine issues. Three levels. One view.

Why, then the fix

The people

User level

  • Co-pay not collectedFlagged at the desk
  • Prior approval missedChecked before the service
  • Second diagnosis never writtenA question to the physician, never a code

The tools

System level

  • Each system sees one pieceOne Counterpart reads all
  • Denials come back weeks laterEvery denial traced to its step
  • Reports show what, not whyAsk your data

The rules

Administration and government

  • Payer rules keep changingRules kept current
  • Contracts on the payer's numbersNegotiate from your costs
  • Value-based care is comingReady for value-based care

Fewer leaks. Less rework. Fairer contracts. A wider margin.

Start with a pilot on your own numbers.

How a pilot runs
  1. Agree and signScope and measures agreed with your finance team first.
  2. Connect, read-onlyYour data stays in the Kingdom.
  3. Find, price, fixWeeks 1 to 12. Your people approve each step.
  4. Verified valueWeek 12. You decide what comes next.
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HEOS
The engine underneath

Powered by HEOS

Health Enterprise Operating System. HEOS is a computational medicine and digital health engineering engine. It powers clinical, operational and administrative healthcare functions.

ClinicalCare decisions at the point of care OperationalFlow, capacity and throughput AdministrativeBilling, claims and contracts

Octopoda, the first UNAi platform, is powered by HEOS.

See Octopoda at oneoctopoda.com ↗

The company

UNAi Systems

UNAi Systems is a systems integration and assistive technology company, being registered in Saudi Arabia. Octopoda is its first platform.

Octopoda is a licensed product. We work with your team as an R&D partner: we work it out together, starting with your own data.

Company
UNAi Systems
Focus
SI & Assistive Technologies
Base
Saudi Arabia (registration in progress)
First platform
Octopoda, the informed decision model
Web
oneoctopoda.com